BUSINESS PROCESS OUTSOURCING (BPO)

The BPO sector has largely served the Corporate sector in many ways. The global BPO market in 2019 was USD 225.1 billion and is now expected to grow 8.0% compound annual growth rate (CAGR) from 2020 to 2027, riding on improved telecommunications and IT capabilities. BPO majorly works for customer outreach and business connectivity, Business Processing, and has positively impacted the growth of businesses worldwide, in all sectors.

Tech Pulse has associated with major enterprises worldwide in reducing business delivery costs and improving profitability through our proficient BPO services. Tech Pulse has successfully comprised cloud computing, social media networks; data science, and intelligent analytics in the service delivery model. It will help to lower turnaround times and also to enhance business growth for our associates worldwide.

This is how our BPO services ensure maximum profitability and higher ROIs for our clients

1. System Automation: We have helped our associates to accommodate higher volumes of businesses and reduce query response times through the use of automated chatbots and robotic process automation.
2. Cloud Storage: Tech Pulse has successfully reduced the infrastructural costs of its clients through optimized use of cloud storage facilities. It, however, lowers down unnecessary use of space for data storage. It also reduces energy consumption.
3. Analytics and Big Data: Through smart and quick data tracking, analysis, and predictive modeling Tech Pulse has enabled businesses to excel in the art of predictive strategizing.
4. Platform Integration: Businesses are no longer dependent upon phone calls and email leads only. Tech Pulse has integrated all digital marketing platforms in building up an intensive effort towards lead generation and business conversion.

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